Frequently Asked Questions
How do I schedule my appointment?
Upon purchasing coaching, you'll receive further instructions on how to book a time for your appointment.
What happens at my first appointment?
After you've booked, you will be asked to complete our Connect Health prescreen to make sure we have the relevant information to proceed with your assessment.
At your appointment, we will run through your answers, assess your movement, goals and come up with a plan for you to work with.
Can I purchase coaching more than once?
Absolutely! If you find yourself in need of coaching more than once, simply purchase the coaching again.
I do not offer refunds on coaching service packages.
I am here to coach you to your highest level of success, and part of that is requiring a commitment from you that you are fully invested in your coaching package.
When refunds are an option, you can have “one foot in” the work, and “one foot out” the door. It is to YOUR benefit to decide BEFORE purchasing your package and committing to work with me that I am the right coach for you. If you’re in, you need to be 100% in, just as I will be for you.
Should you need to reschedule a coaching session, you may do so by providing 24 hours notice in advance of your session and making up the session within a week of the originally scheduled date. Sessions not cancelled 24 hours in advance will not be eligible for make-ups.
It is important that you prioritize this work to receive the full benefit of your coaching package.